Time is based on actual total time involved in completing the updates at the time of billing (usually the third week of the month).  There is a one-half hour minimum charge for updates made during any given monthly billing cycle.  If no updates or changes have been requested, there is no monthly fee for maintenance.

Updates are completed within 24 hours of the time they are received, except weekends and holidays.  Updates received after 4:00pm EST may not be completed until the next business day unless prior arrangements have been made.

Although we make every effort to make accurate changes, it is the customer's responsibility to review updates and notify us of any necessary changes that need to be made.  We do not charge for changes that are our fault.  However, if a change needs to be made due to client error, the regular hourly update fees will be charged.

Updates should be provided by email as much as possible.  Attachments should be in .txt or .doc (Microsoft Word) format.  Pictures should be a .jpg or .gif.  Updates may also be sent by postal mail or by fax.  These require retyping data or scanning photos and will cost more to complete the changes.

Your website may be using third-party components (website trackers, news-feeds, etc.).  We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites.  Any changes to your site stemming from regulations of these third party components will be billed at the normal hourly rate.

We reserve the right to distinguish between "updates" and "new design".  New design work is charged at our design rate.

In addition to our standard service, we provide priority services and service contracts structured to meet our clients SLA requirements.

Website Promotion Services
The promotion of your website is very important.  Frequent promotion helps potential customers find your site out of the millions that already exist.  One important method is through the frequent use of search engines since over 80% of Internet users are using search engines to find information on the web.  If you are not using search engines, than you are losing some potential customers.

As a provider of search engine marketing services, we believe that our service will definitely increase the traffic of your website.  At present, there are about 100,000 search engines throughout world, but fortunately Stratagem Technical Services can help you register your website with the most famous search engine companies.  Our promotion services include submission to such search engines as Google, Yahoo, Alexa, MSN, Jayde, Hotbot, Lycos and others, as well as, keyword optimization, metadata improvements, third party marketing, and more.

The goal is to have a good balance of Search Engine Optimization(SEO) mixed with promotional copy designed to attract visitors and sell your products and services

Any additional cost associated with the use third party products or services may apply and will be discussed with the customer before use.