WHY CHOOSE US

What Makes Us Different

At Stratagem Technical Services we take a personal approach to IT support. We’re not a call center. We’re a local team that knows your name, understands your setup, and shows up when you need us.

Troy VanMarter

Responsive Support

Remote or on-site — we respond quickly
and work efficiently to minimize your downtime. No waiting on hold, no ticket queues, just real help from a real person.

Plain English Communication

We explain what's happening in terms
you can understand — no jargon, no condescension. You stay informed and
in control of your technology decisions.

Transparent Billing

No hidden fees, no surprises. Every item
is clearly detailed so you know exactly
what you're paying for — straightforward
billing that respects your budget.

Remote support available across the United States.   On-site service for home offices and small businesses throughout Connecticut.

Managed IT Support

Proactive monitoring, maintenance,
and fast-response support — remote
or on-site. And when a project calls
for specialized expertise, we bring
in the right IT professional for the job
so nothing falls through the cracks.

PC & Hardware

Sales, setup, repair, and upgrades for desktops, laptops, printers, and peripherals — sourced, configured,
and supported by us.


Website Design & Development

Professional WordPress websites that represent your business well. Logos, branding, and graphics included where needed to bring it all together.


Domains & Hosting

Domain name registration, website hosting, private servers, and business email — all managed under one relationship, not scattered across vendors.

Data Backup & Recovery

Reliable backup solutions and professional data recovery services —
so if something goes wrong, your business doesn't miss a beat.


Cybersecurity

Virus and malware removal, security assessments, firewall configuration,
and employee-level threat awareness —
keeping your business protected
without overcomplicating things.

Servers & Infrastructure

Server selection, installation, and
ongoing support. We also configure
and manage routers, switches,
firewalls, and other network layer components.

Network & Wiring

Professional installation of network, telephone, and audio/video cabling for home offices and small businesses — wired and wireless.


Technology Assessments

A clear-eyed review of your current technology environment — identifying gaps, inefficiencies, and opportunities
to improve performance and reduce costs.

Not sure where to start?
We’re happy to talk through your situation — no pressure, no jargon.

Schedule a free consultation

We prefer to let results speak for us...

Each testimonial reflects more than a completed project — it reflects a lasting partnership built on transparency, quality, and measurable results. Our reputation isn’t defined by what we claim, but by what our clients experience